How it works
From first hello to first session, in five steps
Reaching out is the hardest bit. Everything that follows is designed to be straightforward and human.
- 1
Take the 5-question Therapist Match Quiz
It takes under two minutes. We ask about what's bringing you, your preferred format, any therapist preferences, your past experience, and your timeline. There are no wrong answers — and nothing identifying yet.
- 2
Review your matched therapist profile
We send you 1–2 carefully matched therapists. You'll see their full profile: experience, approach, qualifications, photo and what to expect in their sessions. If they're not right, just tell us and we'll match again — no awkwardness.
- 3
Send an enquiry
Send a short enquiry to your therapist using our form. They'll reply to arrange a time that works — daytime, evening, or weekend — and let you know what to expect ahead of your first session, in person or online.
- 4
Your first session
First sessions are about meeting each other. Your therapist will ask what's bringing you and what you'd like to get from the work. You don't need to prepare anything — just turn up.
- 5
Ongoing support
Most people come weekly to start, then space sessions out as things settle. You're always in control — switch therapist, pause, or stop at any point.
Frequently asked
Your questions, answered
How much does therapy cost?
How long does therapy take?
What's the difference between CBT, counselling and ACT?
Can I switch therapists if it's not the right fit?
Is everything confidential?
Do you offer evening or weekend appointments?
What we treat
